Meeting/Event Information

May Meeting: Communicating Quality

May 20, 2019
5:30 PM - 8:30 PM
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Delta Marriott Hotel Hunt Valley
245 Shawan Rd
Hunt Valley, MD 21031
Venue Website

Misunderstandings, miscommunications, missed opportunities. Clients who can't make up their minds. Guests who have unreasonable demands, last second. Vendors who promise one thing but deliver something else, or not at all. Have you had these headaches? I'm betting you have. You work hard. You think on your feet. You pull miracles out of hats on a regular basis. But the above all-too-frequent occurrences make your job harder than it has to be. What if you could get to the bottom of your clients needs faster? What if you anticipated your guests' needs as if by magic? What if your communication with vendors made snafus a thing of the past? It's possible. The interaction techniques you'll survey at Communicating Quality will help you start. You will improve your communication, interaction, and negotiation skills.


Attendee Outcomes

Identify client, guest, and vendor communication styles and needs quickly through a variety of listening and interaction techniques.

Survey mirroring skills to improve idea generation and creative problem-solving.

Build perception skills about what clients really want by going deeper into their subconscious clues and stories.

Improve negotiations through proven, effective interaction techniques.


Born in Moldova, Izolda communicated in multiple languages through the year-long immigration process. She learned leadership skills while living in a war zone. Additionally, she traveled the world as a NASA trainer. Today, Izolda presents keynotes and programs that help people master leadership and communication skills. Izolda, her husband, and their cats live in Greenbelt, Maryland, USA. Host: The Creative Mindset Podcast. Author: Win the Day and Speak From Within. --




$3.00 One Raffle Ticket

$5.00 Three Raffle Tickets

$10.00 Five Raffle Tickets

$20.00 Arms Length of Raffle Tickets

$30.00 Body Length of Raffle Tickets

$0.00 Donation to purchase items for the St. Vincent's Children's Picnic